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Class extends mental health assistance program to clients

Class extends mental health assistance program to clients
10 September 2020 — 1 minute read

SMSF software firm Class has announced it will be offering its employee assistance program, which is designed to support employees coping with personal and professional challenges, to all of its clients.

In a public announcement, Class said it is expanding its employee assistance program to clients to help support mental wellbeing in the wealth accounting industry.

The Class EAP was introduced two years ago to provide Class employees with the tools and support to navigate a range of personal and professional challenges, with the service now extended to all customers of Class.


The service provides a confidential counselling service which is available 24/7. It provides tools and services on a range of matters including anxiety, financial stress, grief, nutrition, career advice and change management. It includes extensive online resources such as podcasts and fact sheets, and also features a dedicated COVID support framework.

“All interactions are confidential, and Class will receive no data other than the number of interactions with the service,” the software firm stated.

Class chief executive Andrew Russell said: “At Class, we are creating a mentally healthy workplace for our employees and are proud of our efforts to support our people. We have seen the significant benefits the Class EAP has brought to our people’s wellbeing, so naturally, we want to share this with our customers.

“We understand that Australian businesses are working through a difficult time, with Australia’s first recession in nearly 30 years confirmed last week. The accounting and advisory professionals are currently at the centre of this crisis, both in terms of managing their own businesses, but also by being trusted advisers for their clients whose businesses are also being impacted.”

Mr Russell said Class wants to support any of its customers that may need some help, either with their own personal circumstances or in working through how they can best assist their clients.

“For some of our customers, they may be having difficult conversations with their clients around financial stability or employment changes. These are vital conversations to have, and if access to the Class EAP can provide the training and support they may need to serve their clients in these difficult times, then Class welcomes their use of our EAP program,” Mr Russell said.

Class extends mental health assistance program to clients
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