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Big name hits out at ‘Centrelink bureaucracy’ for retirees

Miranda Brownlee
24 January 2017 — 2 minute read

The aged pension system, particularly in light of recent threshold changes, is overly complex and leaving retirees without a clear indication of what their income will be – potentially allowing for significant error, according to a prominent actuary.

Managing director of NetActuary, Brian Bendzulla says he is concerned that retirees will see that their pension has reduced following the changes with the new asset testing, and consequently make significant changes to their retirement planning which could be inappropriate in the long term.

“I think this whole area is simply too complex. I feel very sorry for pensioners see that their pension has gone down with the new test, and they’ll perhaps make the wrong decision,” Mr Bendzulla told SMSF Adviser.


“[It] doesn’t really allow them to work out how they need to change their plan for retirement income. Using more of your personal assets now means you get more pension sooner. Aged pensions vary so much as thresholds go up and personal assets come down. It’s a terrible system.”

Pension systems in Canada, New Zealand and the UK work more efficiently as retirees know what they’re going to be paid as a pension, he said.

“Overseas jurisdictions really just cut out all the bureaucracy of Centrelink, pay everyone a pension and the rich claim it back through the tax system, because the pensions are not accessible income,” Mr Bendzulla said.

“This would be a radical change [however] as what we’d have to do is pay the SG contribution across to the government in exchange for a non-means tested aged pension. It would solve their budget problem though.”

“We really run a huge Centrelink bureaucracy and a huge tax bureaucracy, we actually don’t need both, we can use one to do it.”

Mr Bendzulla said the new changes to the aged pension system were “most unfortunate” and he would like to see a “kinder and simpler system”.

“Its fine and proper to put limits like the $1.6 million, but I think it’s most unfortunate where the aged pension gets tinkered around with,” he said.

“I think that’s the real one where you need stability. Personally, I think the government has misjudged it. I think there’s going to be a lot more heat when retirees actually look at what’s affected and what’s happening with the credit across to their bank account.”

Mr Bendzulla stressed that practitioners should ensure, that when clients look at their retirement income sustainability level, not to base these decisions solely on short-term changes in their aged pension.

“Take into account the offset that you’ll get more aged pension sooner rather than later. You’ve got to look at the whole totality of your planning duration to get it correct,” he said.

“I’d hate for someone who was receiving $18,000 before and are now getting $8,000 to think they need to cut their retirement income by $10,000 when they probably only need to cut it by $2,000.” 

Miranda Brownlee

Miranda Brownlee

Miranda Brownlee is the deputy editor of SMSF Adviser, which is the leading source of news, strategy and educational content for professionals working in the SMSF sector.

Since joining the team in 2014, Miranda has been responsible for breaking some of the biggest superannuation stories in Australia, and has reported extensively on technical strategy and legislative updates.
Miranda also has broad business and financial services reporting experience, having written for titles including Investor Daily, ifa and Accountants Daily.

You can email Miranda on: [email protected]momentummedia.com.au
Big name hits out at ‘Centrelink bureaucracy’ for retirees
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