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New myGovID functions to be given weekend update

Colin Walker
By Jotham Lian
12 March 2020 — 1 minute read

A major Tax Office update is set to roll out over the weekend that will contain a number of key myGovID changes, including verifying name changes and linking staff with a basic identity strength.

The much-awaited changes will give those who have struggled to set up their myGovID because of naming mismatches the ability to link a change in name by verifying a marriage certificate or change of name certificate.

Available from 16 March, the update will also allow offshore staff, non-resident staff or Australians without the right identity documents to set up myGovID with a basic identity strength and link them to the business.

“Because it’s only a basic ID, and its not based around things that we are totally confident in; we have restricted some of the services that people can actually do through Online services for agents,” said ATO assistant commissioner Colin Walker on sister title’s podcast Accountants Daily Live.

“For example, an obvious one that stands out is you dont want people that youre not sure of changing bank account details, so that one is unable to be done. Similarly, you cant add clients, nor can you remove clients from a client list within the business, so weve taken the riskiest ones and weve said no, youre not going to be able to do that.”

The quarterly system update will also see the rollout of a function in access manager to restrict staff access to the client list, after concerns were raised about the ability for staff to access client information through Online services for agents outside the workplace and outside office hours.

“Many agents have told me thats a real problem for them that their client list is available to their staff; you will now be able to choose as to whether they have that list or not,” Mr Walker said.

Mr Walker added the ATO would also continue to collaborate with the profession to develop other out-of-office controls, on top of the impending audit log function in June that will allow agents to view who has been accessing Online services for agents.

“Were also considering other possibilities such as the possibility of creating in Access Manager a way to restrict access in terms of time,” he added.

“Ive got a small working group looking at access and well continue to work through that group to look at what other things might be able to do into the future.”

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