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Home News

Compensation scheme of last resort may be ‘last straw’ for financial advice industry

Joint industry bodies have opposed the design of proposed compensation scheme of last resort (CSLR), with concerns that the compensation will become a go-to option rather than last resort, making financial advice less affordable and accessible.

by Reporter
August 13, 2021
in News
Reading Time: 3 mins read
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Eight of Australia’s largest financial advice industry associations have united to oppose the design of the compensation scheme of last resort, contained in draft legislation released for public consultation.

The SMSF Association (SMSFA), Chartered Accountants Australia and New Zealand (CA ANZ), CPA Australia, Financial Planning Association of Australia (FPAA), Institute of Public Accountants (IPA), Association of Financial Advisers (AFA), Stockbrokers and Financial Advisers Association (SAFAA) and the Boutique Financial Planning Principals Association Inc stated that the proposed scheme will make financial advice less affordable and accessible.

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The financial services royal commission recommended the establishment of a compensation scheme of last resort to compensate consumers once all other avenues had been exhausted.

All eight associations stated it supports a truly last-resort compensation scheme. However, the associations do not support the way the scheme is structured to include Australian Financial Complaints Authority’s (AFCA) outstanding expenses in addition to failing to address the causes of unpaid consumer compensation. 

The associations are concerned the scheme may not be used purely as a last resort, a major and unwarranted departure from the royal commission’s intent.

“The federal government made a commitment to reducing red tape to cut the cost of doing business. The proposed scheme will add significant cost and complexity, which is at odds with this commitment,” the joint bodies said.

“The draft legislation establishes a CSLR operator as a subsidiary of AFCA. This adds unnecessary red tape by requiring ASIC to administer invoices and payments and significantly increases the government’s administration costs of the financial advice sector with little benefit to consumers.”

The associations noted ASIC fees for financial advisers have increased by more than 230 per cent over the past three years. 

“Most financial advisers are sole traders or small businesses who cannot afford the rising costs associated with increased regulation. Others are authorised representatives of groups who participate in other compensation schemes, which adds duplication,” the joint submission noted.

“COVID impacts and Australia’s ageing population mean the nation’s advice needs are growing, yet escalating regulatory costs have already caused a mass exodus of advisers from the industry. 

“The total number of financial advisers has fallen below 20,000 and will not be enough to meet this increasing demand. We anticipate the proposed scheme will further reduce adviser numbers.”

Furthermore, responsibility for consumer losses and complaints should be shared evenly across the sector, according to the industry bodies. However, the proposed scheme does not apply to some industry participants, such as product manufacturers.

This means that manufacturers whose products are poorly designed and improperly fail won’t have to contribute to the compensation scheme.

“The associations will be making individual submissions to the public consultation opposing the draft legislation on the grounds outlined here,” the joint bodies stated.

“They are calling for the government to amend the draft legislation to ensure the proposed scheme can only be used as a last resort, is appropriately calculated and applies to all financial service industry participants.”

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Comments 3

  1. Ex Liberal voter says:
    4 years ago

    Mr I Hate Advisers Frydenberg, what is your beef with Real Advisers?
    Frydenberg you have been killing Advisers for 8 years, what the hell is your problem?

    Reply
  2. victim says:
    4 years ago

    The3 federal Liberal government seem to be doing all they can to close non-aligned financial advice practices. They just want advice to be in the hands of the product providers – the Big Banks and Big Super funds.

    Reply
  3. Has Shoes says:
    4 years ago

    …that straw already got broken with the recent ASIC regulatory levy…

    Reply

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SMSF Adviser is the authoritative source of news, opinions and market intelligence for Australia’s SMSF sector. The SMSF sector now represents more than one million members and approximately one third of Australia's superannuation savings. Over the past five years the number of SMSF members has increased by close to 30 per cent, highlighting the opportunity for engaged, informed and driven professionals to build successful SMSF advice business.

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