The data reinforces the importance of consumer awareness and proactive risk management, particularly as scammers evolve their methods to exploit both financial and emotional triggers.

The report stated that investment scams exploit individuals’ willingness to bypass safeguards by voluntarily investing their money, only to lose it, highlighting how easily trust can be manipulated to circumvent controls.

It continued that ongoing education and awareness are critical, especially as organisations increasingly shift responsibility away from themselves when consumers willingly engage, often under false impressions, making it easier for scams to succeed.

The report found that in FY25, scam losses were highest among the over-65 age group, accounting for 35 per cent of total losses and nearly $109 million, a significant increase from FY24.

The 25-34 and 18-24 age groups also saw notable rises, representing 10 per cent and five per cent of total losses, respectively. Meanwhile, losses among middle-aged groups (35-64) declined slightly, and the under-18 group remained the least affected.

Comparing FY24 to FY25, total scam losses increased overall, with the over-65 demographic continuing to be the most targeted and impacted, likely due to accumulated wealth and perceived vulnerability.

Younger adults (18-34) experienced the largest relative increases, possibly driven by higher online activity and exposure to digital scams. The slight decline in losses among middle-aged groups may reflect improved awareness or shifts in scam tactics.

Furthermore, the FY25 shows a more volatile pattern, with several high-loss months suggesting scam activity is becoming more sporadic but intense. This shift may reflect evolving scam strategies or seasonal targeting, where scammers concentrate efforts during specific periods, including EOFY tax returns and increased Christmas spend, to maximise impact.

The report stated that the data reinforces the need for ongoing vigilance and targeted awareness campaigns and as scammers continue to refine their methods, individuals and organisations must stay informed and proactive to reduce exposure and financial risk.