The Australia Post SMSF gateway service helps trustees and administrators of SMSFs meet the ATO SuperStream 3.0 data standards.

It is solely a communications and messaging service and does not offer any SMSFs as part of the service subscription. As a digital platform, it only offers online support.

SMSF trustees and administrators should arrange an alternative service if required, Australia Post said.

To ensure funds continue to meet the SuperStream data standards, Australia Post encouraged trustees to arrange an alternative SMSF messaging service before their subscription expiry date. They can access a list of messaging services by going to the register of SMSF messaging providers.

The service chosen by a trustee or administration should provide them with a new electronic service address (ESA) for their SMSF contributions, rollovers, and release authorities. Trustees will be required to provide the new ESA to the ATO and any employers making contributions to their SMSF.

Access to the SMSF gateway service will cease when a fund’s subscription expires. The ATO recommends that trustees download and back up any data they require before their expiry date.

For contributions and rollovers, trustees can download their data via the View contributions and View rollovers tabs on the left navigation menu. Perform a search for the date range they want to capture, then click the Save as CSV button, which will appear once the search is complete.

Trustees looking to access past invoices can go to the View past invoices tab and select a PDF to download.

For more support, visit Register of SMSF messaging providers and Get an electronic service address.