subscribe to our newsletter

1 in 4 yet to switch to Online services as Business Portal retirement looms

Andrew Watson
Jotham Lian
29 July 2021 — 1 minute read

Around one in four businesses has yet to make the switch to Online services for business, just three days before the ATO decommissions the Business Portal.

The Tax Office is now making “one last push” to implore businesses to move to its new online service before it retires the Business Portal on 31 July after 17 years of service.

ATO acting deputy commissioner Andrew Watson said over 70 per cent of businesses had made the switch by mid-July, with over 505,000 activity statements now lodged through Online services for business, but was concerned to see a number of industries continuing to lag behind.


These industries include building and construction; manufacturing; professional, scientific and technical services; retail and trade; and financial and insurance services.

Mr Watson has now urged businesses in these industries to transition before the deadline to familiarise themselves with the improved online experience.

“Compared to the Business Portal, those using Online services for business are gaining the benefits of improved navigation and greater functionality and a more contemporary service to manage their tax and super obligations faster and more securely online,” said Mr Watson.

“The ATO is continually striving to improve the end-to-end digital experience, and the sooner businesses make the switch, the more time they have to become acquainted with the new service and benefit from the improved features.”

According to the ATO, the new service will allow business owners to switch between ABNs with a single login, manage payments and create payment plans, and lodge and revise their business activity statements.

Businesses will also be able to view and print tax returns and income tax history, manage their tax registration details and view Single Touch Payroll reports.

1 in 4 yet to switch to Online services as Business Portal retirement looms
andrew watson smsf
smsfadviser logo

Are you up to date with the legislative changes from 1 July? Contribution cap increases, super guarantees, age increases, SG rate increases. The budget announcement changes. Don’t be caught off guard by your clients’ questions. Prepare for any scenario with the SMSF Foundations course. 21 CPD hours available. Learn more

Arm yourself with the critical information that you need to ensure you and your clients continue to thrive in today’s changing environment at the free-to-stream SMSF Adviser Technical Strategy Day. Live streamed directly to you in October over three days, this event is jam-packed with expert-led sessions to arm you for success by providing the latest updates on regulatory and legislative changes impacting SMSFs. Secure your free spot today, visit www.smsfstrategyday.com.au

join the discussion

Latest poll

Do you have clients that are aged 65 or 66 planning to trigger the bring forward rules?


Get the latest news and opinions delivered to your inbox each morning

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.