A spokesperson from SuperConcepts confirmed that Stuart Develyn has been appointed to act in the role of general manager of customer service following the departure of Helen Wells.
Ms Wells resigned from her role due to changing personal circumstances and the company is currently searching for a permanent replacement.
SuperConcepts has also made some changes to the structure of its sales channels.
“To ensure clear focus on all sales channels we aligned the accountability of sales, both direct and intermediaries, and marketing into a single portfolio under the title of chief customer officer,” a spokesperson said.
Under the new structure, which came into effect in September, the general manager of sales role, previously undertaken by Naomi Holmes, no longer exists.
SuperConcepts thanked both Ms Holmes and Ms Wells for their “dedication and contributions to the SuperConcepts business”.
These latest movements follow the departure of former SuperIQ chief executive Andrew Bloore from the SuperConcepts board in May this year and the appointment of Amanda Johnston-Pell as a board director in September.